Yes, absolutely! At NewBasta, we take pride in offering only 100% genuine, high-quality products. Every item we sell is carefully sourced, tested, and verified to meet our brand’s standards. We believe in transparency, trust, and customer satisfaction, ensuring that you receive authentic and reliable products every time you shop with us.

If you have any concerns or need more information, feel free to reach out to our support team—we’re always happy to help! 😊

Shipping times vary based on your location. Typically, orders are processed within 24-48 hours, and delivery takes 3-7 business days. You’ll receive a tracking link once your order is shipped.

We offer a hassle-free return policy! If you're not satisfied with your purchase, you can return it within 7 days of delivery, provided the item is unused and in its original packaging. Visit our Returns & Refunds page for more details.

Once your order is shipped, we’ll send you a tracking number via email/SMS. You can use this number to track your shipment in real time on our website.

Yes! We provide Cash on Delivery (COD) for select locations. During checkout, you can check if COD is available for your area.